Advisory services for a national waste management service provider, with a primary focus on using storytelling for messaging and optimising marketing strategies.
Evaluated marketing strategy, external messaging, and developed a comprehensive messaging framework to improve the brand leadership and a deeper customer connection.
Created a messaging playbook that unified marketing efforts, from internal communications to external, customer-facing communications, used in sales pitches, social media marketing, and the company website.
Worked closely with the CEO and marketing team.
Delivered a storytelling workshop for the management team.